Special Covid 19 Measures
We hope and pray you, your family & your friends are well and in good health, as we are all confronted by the threat of COVID 19.

ROOM SERVICES

TV & ENTERTAINMENT SYSTEM

A Digital TV system is provided in each of our room. Contact front desk for further information

INTERNET ACCESS

Wireless internet access is available throughout the premises. For wireless password and assistance, please contact the reception by dialling ‘9’

TEA/COFFEE MAKING FACILITIES

Tea/coffee making facilities are provided in every room, for your convenience should you require additional supplies, please contact reception by dialling ‘9’

TELEPHONE INFORMATION

To obtain an outside line please dial 0 then dial the number directly from the room telephone. To make room to room call, dial the room number required. if the room number is not known, please contact reception by dialling ‘9’.

HEATING

All rooms have been fitted with heating units. Should you need any assistance please contact front desk

MINI BAR

A fully stocked mini bar is provided for your convenience. The list of contents is detailed on the service card labelled ‘MINI BAR’ located beside it. For further details, please contact reception by dialling ‘9’

UMBRELLAS

For inclement weather and rainy days, umbrellas are provided for use during your stay with us. Should you wish to purchase an umbrella, please contact reception by dialling ‘9’

IRON & IRONING BOARD

An iron & ironing board are available at the resort, please contact reception by dialling ‘9’

SAFES

Safes are available in the resort on request, please contact reception by dialling ‘9’

ACCOMODATION SERVICES

ADDITIONAL TOILETRIES, TOWELS, PILLOWS.

Additional toiletries, towels & pillows will be provided upon request to our housekeeping team. Please contact reception by dialling ‘9’

DRY CLEANING / LAUNDRY

A laundry list and bag is located in your wardrobe. Should you require same day laundry and dry cleaning service, please contact reception by dialling ‘9’ before 9 am to arrange collection. Express services are also available

LOST & FOUND PROPERTY

All lost and found property in the hotel is placed in the care of housekeeping. For the same please notify/get in touch with the hotel management

GUEST RELATIONS SERVICES

LUGGAGE COLLECTION AND STORAGE

Please contact Front Desk when you wish to have your luggage collected & stored

TRANSPORTATION INFORMATION

Transport services Airlines and Airport Information

SECRETARIAL SERVICES

Fax & Photocopying Service

EMERGENCY SERVICES

DOCTOR

Should you require the service of doctor please contact reception

FIRST AID

For emergency or first aid assistance, please contact reception by dialling ‘9’

FIRE AND LAYOUT FAMILIARIZATION

Fire and layout familiarization notice is located behind your bedroom door

HOTEL SERVICES

CAR PARKING

Car parking will be provided for all hotel guest. For further details please contact our Front Desk Team

DESIGNATED SMOKING AREAS

In an on-going effort to improve guest services, we welcome your valuable comments and suggestion to gauge us. Please spare a moment to comment on The Gulshan Palace by completing the comment card located on the writing table

COMMENT CARDS

Fire and layout familiarization notice is located behind your bedroom door

FOOD AND BEVERAGES

RESTAURANT
  • Our all day restaurant is located at the lobby level and offers an array of cuisines from across the continent in an elegant yet casual ambience
  • The menu includes a selection of Indian fare as well as Kashmiri specialities
  • Timing for meals and buffets are listed below.
Timing for meals and buffets are listed below.
  • Breakfast 08:00 am – 10:30 am
  • Lunch 12:30 pm – 03:00 pm
  • Dinner 07:00 pm – 10:00 pm
THE LOUNGE
  • Located at the lobby level at the resort and over looking majestic Himalayan Peaks, The lounge is where you can enjoy the wide screen entertainment, books, board games and to pep you up we will be delighted to serve you with the finest tea, coffee and wide range of savouring, delightful snacks
  • The Lounge is open between 11:00 am – 09:00 pm
IN ROOM DINING
  • Our In-Room Dining Menu includes a selection of favourites that are served to you in the comfort and privacy of your room
FRONT OFFICE
  • Our reception team at The Gulshan Palace is available 24*7 for your convenience. The following is the list of Services available at reception by dialling ‘9’
WAKE-UP CALLS
  • Please contact any member of our reception team, should your wish to arrange a wake-up call
DEPARTURE
  • Check-out time is 11:00 AM. Should you wish to extend your departure, please contact reception.
METHODS OF PAYMENT

We accept the following methods of payment:

  • Visa
  • Master Card
  • Maestro
  • Cash
GIFT VOUCHERS
  • Gift vouchers for the hotel service are available for the purchase. Please contact a member of our reception for further information

Note : Please do not hesitate to contact the reception if there are any further services you may require during your stay